TranscriberOnline Privacy Policy

Protecting your privacy is of the utmost concern to us at TranscriberOnline. Any information provided to us via a) service/work enquiries b) orders c) billing details, will not be sold, traded, given or otherwise made available to anyone else.

As with your professional or business details – and more importantly – any information, names, or other content in your sound files will not be shared with anyone other than an authorised employee or contractor of TranscriberOnline and only employees who need the information to perform a specific job are granted access to it. All information will only be used for the purpose for which it was supplied to us. All sound files containing sensitive information will only be handled by TranscriberOnline personnel with an appropriate security clearance and is subject to client approval.

We also take every precaution to protect our users’ business material. When users submit sound files, they are sent directly to our secure FTP site. Only authorised TranscriberOnline staff have administrative access to the FTP site, with all transfers protected online with 128bit encryption software – the current industry standard. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our head office. The servers that store all client information are in a secure environment.

If any changes are made to this Privacy Policy they will be posted on this web site 14 days prior to when the changes are due to occur. For more information regarding this Policy please contact TranscriberOnline.